Smart View Error "Run-Time Error '53': File not Found: HsAddin"

Symptoms

When user clicks Smart View toolbar in the Addins tab on the Ribbon the following error message appears:
Microsoft Visual Basic
Run-time error '53':
File not found: HsAddin

Cause

Smart View addin has been disabled by Excel.

Solution

First try to re-enable Smart View add-in using Excel's user interface:

Office 2003:

1. Help -> About Microsoft Office Excel
2. Choose Disabled Items...
3. Select SmartView and choose Enable

Office 2007:

1. Office Button -> Options...
2. Select Add-Ins at the left
3. In the Manage drop-down menu at the bottom, select Disabled Items
4. Choose Go...
5. Select SmartView and choose Enable

If Smart View is not listed in the Disabled Items dialog box, a Windows Registry modification will be necessary to resolve the issue.

Note:

Make sure you have a backup copy of Windows Registry, before attempting to make any changes in it.

 

In Windows Registry find following key HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Resiliency and delete the entry pointing to the HsAddin.dll:

1. Open RegEdit
2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Resiliency
   (Note: This location refers to Office 2007. If you have Office 2003, substitute 11.0 for 12.0 above. Substitute other versions as necessary)
3. Locate the value, which will have a random name, that points to HsAddin.dll. The path is in Unicode characters but if the path contains English or European characters can usually be identified if you double-click each value in turn -- the path can be read at the right of the dialog box. Read every other letter.
4. Right click the value and choose Delete.
5. Repeat for HKEY_LOCAL_MACHINE\Software\Microsoft\Office\12.0\Excel\Resiliency if it exists.

 Reference:

Smart View Error "Run-time error '53': File not found: HsAddin" when Clicking on Smart View Toolbar (Doc ID 875795.1)